Lonpac's contact numbers are only available during office hours. After office hours please click here to submit your request and we shall contact you once your full request information has been received successfully.
Lonpac's Office Hours & Contact Numbers
Office Hour: Monday to Thursday
8.45am to 5.45pm
Office Hour: Friday
8.45am to 4.45pm
General Line Numbers
03-2262 8688 / 03-2723 7888
Customer Service's Contact Number
Customer Service's Fax Number
Helpline Number: 1-300-88-1138 or 03-2053 5748 Lonpac Home-Assist is a complimentary referral assistance programme provided to all Lonpac's Houseowner and Householder policyholders. A helpline is provided to connect you to the right help when you encounter inconveniences. Call the helpline 1-300-88 -1138 and arrangements will be made for the required service provider to contact you. More info on Lonpac Home-Assist »
If you purchase your policy from Public Bank Berhad or KAH BINTANG: 1-300-88-1138 or 03-2053 5748 If you purchase your policy from Lonpac or our agent: 03 - 7628 3833 or 03-7841 5660 Lonpac E-Assist is a complimentary 24-hour emergency car assistance programme, provided by Lonpac to all Lonpac's comprehensive private car insurance policyholders since October 2001. More info on Lonpac E-Assist »
If you purchase TravelNet or Biz Travel: (603) 2711 8299 If you purchase Easy Travel: (603) 7628 3835 In the event of a covered emergency, call collect the Travel Assist 24-hours Alarm Centre and quote the Insurance Company, Your Name and Identity Card/Passport Number when seeking assistance.