| LONPAC
HOME-ASSIST
WHAT
IS LONPAC HOME-ASSIST?
Lonpac
Home-Assist is a complimentary referral assistance programme provided
to all Lonpac's Houseowner and Householder policyholders. A helpline is
provided to connect you to the right help when you encounter inconveniences.
Call the helpline and arrangements will be made for the required service
provider to contact you.
Benefits
Lonpac Home-Assist referral services can be engaged in
the following situations:
- Electrical
Assistance
| - |
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Electrical
wiring problems |
| - |
|
Device
failure |
- Plumbing
Assistance
| - |
|
Clogging
of water supply or drainage system |
| - |
|
Leakage
of water pipe (excluding water tap) |
| - |
|
Bursting
and/or overflowing of domestic water tanks or pipe |
- Air-Conditioning
Services
| - |
|
Malfunctioned
or defective air-conditioning (after the warranty period) |
- Locksmith
Assistance
| - |
|
Insured
not being in possession of their home keys |
| - |
|
Insured
accidentally locked out from own home. |
- Pest Control
Services
Home is infested with pests such as bees, termites and other insects.
- Cleaning
and Restoration of Carpets
Carpet is stained or requires spring cleaning.
Charges
There will be a nominal fee for each house visit. All cost,
expenses and related charges incurred in completing the job shall be borne
entirely and directly by the Insured.
WHO IS ELIGIBLE?
Eligibility is for Lonpac’s Houseowner/Householder
policyholders.
WHO
NEEDS LONPAC HOME-ASSIST?
Anyone
who encounter the above-mentioned inconveniences at home. Which means,
you or your family members at home will find Lonpac Home-Assist
referral services useful and convenient.
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