Lonpac Insurance Bhd

CLAIMS PROCEDURES - Malaysian operations

The flow chart below explains to you the general procedures involved when making a claim.

Note:
*	This is a standardised flow chart. There may be exceptions to the norm.
*	For motor accidents, it is necessary to lodge a police report.

INITIAL CLAIMS NOTIFICATION
Should you wish to file a claim,
click Motor Initial Claims Notification for motor insurance claims or
click Non-motor Initial Claims Notification for non-motor insurance claims.